Shipping & Returns
Shipping Policy
During the check out process the delivery method will be shown, also an expected delivery time.
Please take care that you provide us with all relevant address information
If you live in a bigger residence complex, for example, attach information like Apartment Number, or Entrance Gate.
In case the courier service will return the parcel to us because of missing information and we have to send the parcel again with additional information the delivery costs will be charged again separately. If you are not willing to pay the delivery costs again we will cancel the order and refund the purchase price minus the delivery costs for the first try of deliver to you.
Return & Exchange Policy
The webpage is offering individual digital print products, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you order the wrong size, color, or simply change your mind.
In case of a damaged product or a manufacturing error, the webpage owner offers a free reprint or a refund if you contact the webpage owner within 14 days of product delivery. Please get in touch with us via email to: info@sagamagic.com and provide a clear photo showing the issue.